Her first client on the app finished setup before she had learned it herself.
Dawn Ewing, an advisor with DFSIN, gave a client the app with one line, "want to try it on this app", before she had learned it herself, and the client set up their household, goals and budget on their own. In Dawn's words: "She went and did everything faster than I knew how to do it. I was like, I guess I better figure out how to use this."
By the second meeting Dawn had the household, the goals and the numbers in the needs analysis, with the names spelled the way the client spelled them. The budget showed what was left over every month, and the client decided what it was for: $183 a month of insurance to protect their family, and a $100,000 pension that moved into the plan. The client did the work. The app did the first meeting. Dawn did the advising.
Dawn Ewing, Advisor, DFSIN · one client's story, as Dawn tells it




